Frequently Asked Questions
Most frequent questions and answers
Is the subscription for consecutive weeks ?
No, it’s not. You can pause your subscription when you have to travel travel out-of-town or you simply don’t feel like cooking that week. It’s easy!
How do I know what is in my weekly subscription ?
We will send you and email a week before to tell you what are the items that you will be receiving on the following week. We keep things exciting for you as items are different every week. Keep a look out for it.
Alternatively, click here.
What are the delivery days and timings ?
If you wish to change it, email firstname.lastname@example.org.
Can I swap out the items ?
Yes, you can swap up to 3 items. We will list the options to swap in the same email that informs you of the items you will be receiving on the following week.
Reply to that email if you want to swap out items.
Where are the produce from ?
They are mainly from farms in Europe, Australia, USA or our neighbour, Malaysia.
How do I know when is my subscription up ?
You can check your billing cycle, end date and subscription plan when you log into your account.
If you face any issues, we are just a call or an email away!